Administrative
Our office staff comes together to help create and maintain a peaceful working environment that helps to ease the process for all of our clients. Whether you are speaking with our intake coordinator or our billing department, we all work together to meet our off our client's needs.
Gigi Childs
Intake Coordinator
123 Middle Street, Bristol
​Gigi will be the first person you see when you enter our main building in Bristol. Gigi has spent her career in the field of health care. Her goal is to greet each client with compassion and truly listen to their needs. That way she can find the best therapist or medication provider for that client
Learn more about Gigi below:
Hi there, Gigi Childs here. I am a New York native who has spent the last seven years in Connecticut. After a wonderful surprise in 2021, I have been ready to return to the workforce as the proud mother of a spirited three-year-old, adding to my family of three beautiful children. With 19 years of experience in healthcare, my career began with volunteering at Children’s Aid and temping as an inpatient clerk across various departments, from labor and delivery to geriatrics.
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I advanced to become a project manager in the Department of Medicine at North Central Hospital, where I oversaw operations alongside Jacobi Hospital and other facilities, ensuring the success of physicians, nursing staff, and patients. I also managed the residency program, helping to guide PGY1, 2, and 3 residents to successfully graduate, while also managing the credentialing of physicians, nurses, and residents and oversees staff.
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Recently, I earned my Master’s degree in Business Administration. In addition to my professional achievements, I cherish my role as a mom and enjoy spending time with my family. I have been married to my best friend for 15 years, I love to read, enjoy listening to music, and always seek new opportunities in my personal growth. I am resolute, approachable, and value communication, striving to create a collaborative environment that fosters teamwork and enhances patient satisfaction.
Caitlyn Bouchard
Financial & Practice Manager
Caitlyn is the backbone of our office. She manages the office helping to create a peaceful environment that allows things to run smoothly. Caitlyn runs the accounts payable/receivables department, HR department and handles all of our bookkeeping.
Learn more about Caitlyn below:
" I graduated from the University of Hartford with a Bachelor of Science in legal studies and a minor in accounting. I’ve worked in large law firms across the state of Connecticut over the last 17 years as a Paralegal and Financial Manager. I've always grown in my positions eventually wearing many hats and performing a wide variety of duties. Holding a variety of titles including, Human Resources Manager, Office Manager, Bookkeeper, IT Coordinator, Financial Manager and more. I opened a mental health medical billing company in 2018 and left my position as a paralegal in 2020.
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I reside in Hartford County, with my husband, stepdaughter who is a senior at Michigan State, my 13 year old daughter and my very rambunctious 9 year old son. In my spare time, I enjoy family vacations in New Hampshire and Cape Cod, hiking this beautiful world around us, listening to the waves at the beach and watching my crazy kids, laugh, dance and play."
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Rylan Sullivan , LMSW
Administrative Assistant
Billing Coordinator
Ryan is an Licensed Master Social Worker and administrative assistant. In addition to seeing clients at Peaceful Mind, Rylan also supports the intake coordinators and providers with various office administrative tasks. From calling clients regarding their insurance benefits to working with providers when they need assistance with discharge letters, DCF requests, medical record retrieval and more, Rylan does it all.
Catherine Annulli
Office Coordinator
Community Outreach
Catherine comes to Peaceful Mind with over 25 years of healthcare experience. She was previously in the role of Regional Operations Manager for Neurology with Trinity Health of New England and spent several years as a long-term healthcare consultant in several large health systems, hospitals, and private practices, assisting with strategic growth, onsite operations, and team building.
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Cathy has a special interest in compliance, HIPAA, and health information technology. She attended the University of CT as a Fine Arts student and graduated from Briarwood College in the Medical Administration program. Cathy resides in Litchfield County with her 2 fur babies, Sasha and Savanah. ​​
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Delilah Shea
Intake Coordinator
640 Main Street, Plantsville
Delilah will be the first face you see when you walk into our Plantsville office. Delilah has an extensive background working in the health care field. She has been working in the call center of one of the largest health care agencies in CT. Delilah has a passion for mental health and has always wanted to transition to this field. Delilah's experience in the call center will allow her the understanding so she can help guide you in finding the best therapist or medication provider at our office.
Learn more about Delilah below:
"I have a background in the medical field as a patient liaison and many years of costumer service experience. I’ve always had a strong passion to help others in any way I can , even just by listening and providing a safe space.
In my free time I love to spend time with family, travel to different places and try different foods . I also love to read books and learn new things! I can’t wait to be a part of this team and help you find the best path for your needs."
Erin Infantino
Intake Coordinator
115 N Main Street, Southington
Erin will be the first face you see when you walk into our Southington office. Erin's experience as an entrepreneur and mental health advocate will allow her to connect with the clients that are calling our office for assistance. Her goal is to find the best therapist or medication provider for your specific needs.
Learn more about Erin below:
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Erin is a passionate entrepreneur and wellness advocate with a focus on empowering women. Since 2010, she has built a successful CT-based beauty company, employing 15 women and serving thousands of clients.
As a certified holistic health coach and current student studying to become a Licensed Marriage and Family Therapist (LMFT), Erin is dedicated to helping individuals overcome challenges and reach their full potential. With a background in business and marketing and a deep commitment to mental health, she is excited to join the Peaceful Mind team to make a positive impact on people's lives.
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Sarah Decker
Social Media Coordinator
Sarah is responsible for all of our social media. She takes her time to create specific content that is inspirational, uplifting and informative to our clients and the people in our community. All of our Facebook and Instagram posts are carefully created by Sarah using multiple different programs like Canva and Photoshop. Head on over to our Facebook and Instagram to check out her amazing content.